109 Comments
User's avatar
Rosana Francescato's avatar

This is so great, thank you! My wish for Substack would be to be able to manage notifications per subscription; some I want to get in my inbox, others I don't. Still, this is a big step in the right direction!

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Kristi Keller's avatar

That would be a great addition, hey?

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Kaci's avatar

Hmm, this option doesn't seem to exist now. Looks like the only choice is to get e-mails or unsubscribe.

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Kristi Keller's avatar

Oh wow, that doesn't sound right! Substack changes things faster than I can keep up. I'll check into this tomorrow when I'm back in my office.

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Etoile's avatar

I get tons of emails with all the global setting to off. Now, I send all Substack emails to spam. They are deleted after 30 days.

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Kristi Keller's avatar

Do you mean notification emails or newsletters?

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Etoile's avatar

I am new to Substack. I think they’re notifications of posts. If I open the email and click β€œunsubscribe” that stops that Substack notification. But, doesn’t that defeats its purpose? Perhaps if I unsubscribe to individual Substacks, I will still be following them, and still get in-app notifications. Do I have to unsubscribe to everyone, or just trash the emails? I have tuned off everything I can.

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Mark Haynes's avatar

Very very unclear, I'm just going to rid of this ANNOYING AP.

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Erin M M.Ed.'s avatar

Thank you. There’s only one email I want from Substack, and that’s Heather Cox Richardson. Is it possible to only get that one and not any of the others? Right now I have all turned off.

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Kristi Keller's avatar

Unfortunately, we don't have the option to pick and choose.

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KB Brookins's avatar

I'd love more of a walk-through on how to unsubscribe from unsubscribe notifications. I don't see that as an option in my settings :[

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Kristi Keller's avatar

KB, here's a link that covers most of the "unsubscribe" info you'll ever need!

https://support.substack.com/hc/en-us/articles/8119385168660-How-do-I-stop-receiving-emails-from-Substack

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KB Brookins's avatar

still don't see it here, but I'm hoping unsubscribing from "new subscribers" notifications is enough! tyπŸ™πŸΎ

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Kristi Keller's avatar

Hmmm, that's strange you don't see it! I hope your alternative works.

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Sara Mozelle's avatar

Mine just takes me to my iPhone settings page when I try to change it. Has anyone else had this happen?

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Kristi Keller's avatar

Try doing it on your laptop.

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Sara Mozelle's avatar

Ahh..ok. Thanks for writing this! I’ve considered getting a new email address to get away from all the notifications πŸ˜‚

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Kristi Keller's avatar

Hahaha noooooo! Not necessary 😁

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Deborah Zelhofer's avatar

Thank you! I recently unsubscribed to everything because of this feature.

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Charlie Dice's avatar

Thank you for sharing! Needed this today.

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Clare Press's avatar

I think the email notifications are the downside of the platform, users should have easy option to search/ read only by the app - feels a bit like onus is on creator to warn their community in advance, like beware: too many emails sorry!! Here’s how you can swtich them off

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MaryAnne's avatar

I have mine set to Prefer Push but I still get so many emails. Many of my free subscriptions, if I go to the settings for them individually and try to toggle off the email notifications, I get unsubscribed entirely.

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ConnieDee's avatar

But why is it called "Push"? I thought "Push" means the server pushes stuff out to you? Has the vocabulary changed since my IT days or have the youngsters forgot traditional UI nomenclature?

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Kristi Keller's avatar

LOL I think that's a question for Substack. I have no idea why they name things the way they do!

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Michelle Bernier|FantasyAuthor's avatar

Wow, thank you! I hate reading something in Substack, then having to go get rid of it from my email. I was wondering if it was possible to do this. I love these simple posts with just one thing being solved. Thank you again ☺️

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Kristi Keller's avatar

You're welcome Michelle! That's always been my goal, just bite-sized easy tip that work! 😊

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Cara Bradley's avatar

game changer!

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Salvador Lorca πŸ“š ⭕️'s avatar

About notifications, nobody knows how to answer me this, not even the bot: How do I know I have comments to old articles I wrote if I don't want Substack to tell me by email? Isn't there a feed for that?

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Kristi Keller's avatar

The notifications will still be on the app.

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Salvador Lorca πŸ“š ⭕️'s avatar

Many thanks, Kristi, but where can I find such notifications?

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Kristi Keller's avatar

When you're on the app, your notifications are the little bell in the tip right corner.

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Tammy Kennington's avatar

This is so helpful!

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