32 Comments
User's avatar
Sabine Brosche's avatar

Thank you, Kristi, for the coffee chat and all the information. It felt great to get together with like-minded Substackers and learn new stuff. It was definitely worth getting up here in Australia at 4.40 am to make the 5 am coffee meeting. :-) I enjoyed that.

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

I'm so glad it felt worthwhile for you, Sabine. ☺️

Daizy Dennis's avatar

Great idea, sadly I can't make it. But on the topic of growth... I now find it literally impossible to upload email lists to Substack, every single one being declined even with the agreement and GDPR regs met. My platform's growth is being hampered. I'm bringing new readers. I get in the charts, they know I'm not a bot, I've been here for years. Now having to add lengthy lists one by one... sigh... daren't do more than a few at a time in case they too are declined. No help desk, no response despite being told it will be 72 hours, repeatedly. If this is discussed at all, I'd love to know if anyone else is having similar issues. I write romance to smut, and markets are ever shrinking. Is it stealth censorship?

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

Daizy, I can relate to this SO much!! I actually wrote a post about this a couple of months ago because a similar thing happened to me. I didn't get much resolution either. I lost approximately 1000 subscribers in the transition.

Here's the post in case you want to read it:

https://unstackit.substack.com/p/importing-email-list-to-substack?r=2qffbg&utm_campaign=post&utm_medium=web

Erin, Nomad Life's avatar

Hi Kristi! Signed up, but it's pretty late here in Thailand. Will there be a recording? Thx, Erin

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

Erin, yes. So many people have asked so I will send out a recording. 😊

Part 2 Of Your (Love?) Life's avatar

I'll be there, Greenwich Mean Time 6pm, (I think?). One question I have is how to interpret and understand the Google Analytics figures and what I can learn from them. ('Organic'? 'Organic social'?). Thanks Kristi.

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

Google analytics are a little outside of my lane but I'm sure there have got to be a few really great explanations out there somewhere!

Part 2 Of Your (Love?) Life's avatar

I thought you had written elsewhere that you were surprised when Google Analytics showed certain nouns (was it cockroaches? something similar?) you mentioned in a post were picked up by Google and drew in a lot of readers. I’d be interested to know how you were able to deduce that, but maybe I misunderstood, and it wasn’t Google Analytics.

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

Oh, yes I did post about that. I thought you were asking how to interpret analytics numbers. This was the post that talked about analytics: https://unstackit.substack.com/p/how-to-know-if-people-are-finding-your-substack-on-google

With analytics, you can opt into monthly summary emails that show you which search terms people used that landed them on your site. What you can learn from that is exactly what people are looking for so you can hopefully write more of that.

Susan Landers, MD's avatar

I will be traveling, and hate to miss this. Will you offer the replay?

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

Due to overwhelming demand, yes. Just make sure you're registered so I have your info.

Niki Hardy's avatar

I’m so in for this but can’t make Saturday. Is it recorded?

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

If you register for the event, I can send you a replay afterward!

Niki Hardy's avatar

Done!

CJ Shelton's avatar

Hey Kristi. This sounds like just what i need before pursuing Substack any further but unfortunately i cant make the live call. Will you be sending out a link to the recording for anyone who registers? Thanks, CJ.

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

CJ yes, if you register, I can send out a recording for sure.

Jenn Woltjen's avatar

Ooh! I would love to hear this conversation. Like a fly on the wall?

Unfortunately, I will be at the FIS Cross Country World Cup Finals in Lake Placid, New York where at 2 PM on Saturday EST, I will be watching the skiers from all over the world sprint their hearts out on slushy snow.

With that said, I check out your website and yes, I never knew you had one. I am building my own companion website now and concerned about how to generate cross-traffic.

Second, I do not think a lot of Substack readers do not know we have a Substack website. Most people just read our posts and move on. I do hink there are expert Substack users who do look at Substack websites but not most Substack readers.

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

Jenn, if you register for this i can send you a recording after the fact.

About readers not knowing our businesses, even without a companion website, I do have a work with me page on Substack AND I insert links in all my posts. For the most part, I feel like people just want the free tips and are unwilling to pay for expertise. This was evident in the survey responses I received. It was very informative.

Jenn Woltjen's avatar

Yes, thank you! I need to set up a date with you soon.

Carrie's avatar

Kristi will this be recorded so I can listen to it later?😬

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

Carrie, if you register for the event I'll have your info and can send a recording after. 😊

Louise Tilbrook's avatar

This sounds amazing. I can't make the date unfortunately as my Uni sons will both be home for some family time but I'm sure it will be fab. I always love your insights.

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

Louise, if you want a replay, register for it and I can send a recording after the fact.

Shelley Karpaty's avatar

Thank you, Kristi! I invited some friends!

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

Excellent! I’m looking forward to seeing everyone and I hope you’re all ready for some honesty and transparency! 😁

Karen Michaels πŸ¦‹'s avatar

Wouldn’t miss this for the world and damn glad I can come!

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

Me too!! I think it’ll be VERY different than your typical rah-rah-make-money-on-Substack fantasy posts πŸ˜†πŸ˜†

Georgia Patrick's avatar

Fantastic! Kristi, I love the writing for this article. It's the best example I've seen in three years about having a conversation instead of an online experience. I'll sign up and I'll bring tip jar money with me. You hit the ONE day this month that I have people coming in from all states for the Norfolk Terrier Specialty Dog show, in my town. That's a high compliment to you. Only my Norfolk Nation and support group of 44 years could bump you off the calendar.

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

Oooooh I’m so sorry about the conflict! It’s so difficult choosing dates and times that I’m willing to give up my weekend for. So, I truly appreciate when others show up. I’m really looking forward to this chat.

Brad Lauman's avatar

Kristi, unfortunately, I am in the same boat as Georgia. I have to attend the Animal Rescue Expo in my city at the same time as your chat. I wonder if you'd charge $5 or $10 for those of us registered subscribers who miss it to be able to access it after the scheduled time? You are the one helping me to decide to start a Substack or not - no pressure - so this chat will be key to my decision I'm sure. Happy Monday!

Kristi Keller πŸ‡¨πŸ‡¦'s avatar

Hi Brad! Animal rescue is definitely more important than this 😊

If you register, I will send out a recording afterward. And thank you for suggesting I charge a few bucks, but ultimately, I'd rather just gather. I charge plenty for workshops and services.

Don't hesitate to reach out later if you end up needing assistance with getting started 😊